The Role of Local Government

The Role of Local Government

The Scottish Government should get each of the local governments to be more visible to those in the community who may need help.


I have found getting a response from Council Officers has been problematic last year, only getting a response when I contacted my local Councillor. Callers are encouraged to use the Council’s online service. There is a commitment to respond to an email within 90 days -3 months! It's more than a question of visibility, it is being responsive to the urgent or complex needs of the vulnerable.

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